Privacy Policy

Effective Date: May 7, 2026

Medbridge Global respects Your privacy and is committed to protecting the personal information You provide when using Our website, educational platforms, products, services, certifications, events, and related offerings.

This Privacy Policy explains how Medbridge Global collects, uses, stores, processes, shares, and protects personal information.

By accessing or using Medbridge Global services, You acknowledge that You have read and understood this Privacy Policy.

INFORMATION WE COLLECT

We may collect, process, store, or receive the following categories of information:

Personal Information

  • full name

  • email address

  • mailing address

  • billing address

  • telephone number

  • professional credentials

  • occupation and employer information

  • nationality and country of residence

  • educational background

  • demographic information such as age, gender, and birth date

Account Information

  • usernames

  • passwords

  • login credentials

  • account preferences

  • communication preferences

  • marketing consent preferences

Payment Information

  • billing information

  • payment method details

  • credit or debit card information processed through third party payment providers

  • bank account details where applicable

  • purchase and transaction history

Medbridge Global does not directly store complete payment card numbers on its servers unless specifically disclosed otherwise.

Educational and Certification Information

  • course enrollments

  • assessment scores

  • certification records

  • CME, CE, or CPD participation

  • course completion history

  • credential verification information

User Submitted Content

  • comments

  • feedback

  • survey responses

  • testimonials

  • forum posts

  • chatbot interactions

  • uploaded materials

  • support inquiries

  • communications with Medbridge Global

Technical and Usage Information

  • IP address

  • browser type

  • device identifiers

  • operating system

  • referral URLs

  • website usage activity

  • session duration

  • clickstream data

  • interaction history

  • email engagement information

  • cookies and tracking technology data

Location Information

We may collect approximate geographic location information through:

  • IP address

  • mobile device settings

  • browser permissions

  • Bluetooth beacons where applicable

HOW WE COLLECT INFORMATION

We collect information when You:

  • create an account

  • enroll in courses or certifications

  • make purchases

  • complete forms

  • contact support

  • subscribe to communications

  • participate in surveys or forums

  • attend events or webinars

  • interact with Our website, systems, or advertisements

  • use cookies or similar technologies

We may also receive information from:

  • affiliated organizations

  • accreditation partners

  • event partners

  • payment processors

  • analytics providers

  • marketing platforms

  • publicly available sources

  • third party integrations authorized by You

HOW WE USE INFORMATION

We may use collected information to:

  • provide and operate services

  • process transactions and payments

  • manage accounts and certifications

  • deliver educational content

  • provide customer support

  • communicate important updates

  • administer CME, CE, and CPD programs

  • improve website functionality and user experience

  • personalize content and communications

  • conduct analytics and performance monitoring

  • detect fraud, abuse, or unauthorized activity

  • maintain platform security

  • comply with legal obligations

  • enforce Terms and Conditions

  • conduct research and internal business operations

  • send marketing communications where permitted by law

INFORMATION SHARING AND DISCLOSURE

Medbridge Global does not sell personal information to third parties.

We may share information with trusted third parties when necessary to operate Our services, including:

  • payment processors

  • cloud hosting providers

  • analytics providers

  • accreditation organizations

  • credentialing platforms

  • email and communication providers

  • customer support providers

  • software vendors

  • shipping and fulfillment providers

  • event registration providers

Such parties are permitted to access information only as necessary to perform services on Our behalf and are contractually prohibited from using the information for unrelated purposes.

We may also disclose information:

  • to comply with legal obligations

  • to respond to lawful requests from courts, regulators, or government authorities

  • to protect rights, safety, or property

  • to investigate fraud or security concerns

  • in connection with a merger, acquisition, restructuring, financing, or sale of assets

  • with Your consent or at Your direction

We may share aggregated or de identified information that cannot reasonably identify individual users.

COOKIES AND TRACKING TECHNOLOGIES

Medbridge Global uses cookies, pixels, analytics tools, and similar tracking technologies to:

  • improve website functionality

  • remember user preferences

  • authenticate users

  • analyze traffic and usage patterns

  • personalize content

  • measure marketing effectiveness

  • enhance security and performance

Cookies are small files stored on Your device that allow websites to recognize Your browser or device.

By continuing to use Our website, You consent to the use of cookies and similar technologies in accordance with this Privacy Policy.

Most web browsers allow You to control or disable cookies through browser settings. Disabling cookies may impact website functionality and limit access to certain features.

ANALYTICS AND ADVERTISING

We may use third party analytics and advertising providers including but not limited to:

  • Google Analytics

  • Meta Pixel

  • LinkedIn Insight Tag

  • advertising and retargeting platforms

These services may collect information about Your interactions with Our website and services over time and across websites.

Third party providers may use cookies, device identifiers, and similar technologies to deliver advertisements or analytics services.

DATA SECURITY

Medbridge Global uses commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, alteration, or destruction.

Sensitive information transmitted online is encrypted using secure technologies such as SSL or TLS.

Access to personal information is limited to authorized personnel who require such access to perform legitimate business functions.

Despite reasonable safeguards, no method of transmission or storage is completely secure, and Medbridge Global cannot guarantee absolute security.

PAYMENT SECURITY

Payments may be processed through secure third party payment providers.

When payment information is transmitted, encryption technologies are used to protect sensitive financial data.

Users should verify secure connections by confirming the presence of:

  • “https” in the website URL

  • browser security indicators such as a lock icon

DATA RETENTION

We retain personal information for as long as reasonably necessary to:

  • provide services

  • maintain certifications and records

  • comply with legal obligations

  • resolve disputes

  • enforce agreements

  • maintain security and operational integrity

Retention periods may vary depending on the nature of the information and applicable legal requirements.

INTERNATIONAL USERS

Medbridge Global operates primarily from the United States.

By using Our services, international users acknowledge that personal information may be transferred to, processed, and stored in the United States or other jurisdictions where privacy laws may differ from those in Your country of residence.

YOUR RIGHTS AND CHOICES

Depending on applicable laws in Your jurisdiction, You may have rights to:

  • access personal information

  • request correction of inaccurate information

  • request deletion of personal information

  • object to certain processing activities

  • withdraw consent

  • opt out of marketing communications

  • request data portability

  • restrict certain uses of information

Requests may be submitted to:
support@medbridge.global

We may require verification of identity before fulfilling certain requests.

MARKETING COMMUNICATIONS

You may opt out of receiving promotional communications at any time by:

  • using unsubscribe links

  • adjusting account preferences

  • contacting support@medbridge.global

Even if You opt out of marketing communications, We may still send administrative, transactional, or service related communications.

SMS COMMUNICATIONS AND MOBILE INFORMATION

By providing Your mobile phone number and opting in to receive SMS communications from Medbridge Global, You expressly consent to receive text messages related to:

  • educational programs

  • enrollment updates

  • certifications

  • account notifications

  • reminders

  • support communications

  • marketing or promotional messages where permitted by law

Message frequency may vary.

Message and data rates may apply depending on Your mobile carrier and plan.

You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact support@medbridge.global.

Medbridge Global does not sell, rent, share, or disclose mobile phone numbers, SMS consent data, or text messaging opt in information to third parties or affiliates for marketing or promotional purposes.

All categories of personal information described in this Privacy Policy exclude text messaging originator opt in data and consent; such information will not be shared with any third parties except vendors and service providers solely responsible for facilitating SMS communications on behalf of Medbridge Global.

SMS consent is not transferable to third parties or affiliates.

THIRD PARTY WEBSITES

Our website or services may contain links to third party websites or services not operated by Medbridge Global.

We are not responsible for the privacy practices, security, or content of third party websites.

Users should review the privacy policies of third party websites independently.

CHILDREN’S PRIVACY

Medbridge Global services are not directed toward individuals under the age of 18.

We do not knowingly collect personal information from children under 18.

If We become aware that information has been collected from a child under 18 without appropriate authorization, We will take reasonable steps to delete such information.

CHANGES TO THIS PRIVACY POLICY

Medbridge Global reserves the right to modify or update this Privacy Policy at any time.

Updated versions will become effective upon posting to the website unless otherwise stated.

Continued use of the services after updates constitutes acceptance of the revised Privacy Policy.

CONTACT

Questions regarding this Privacy Policy may be directed to:

support@medbridge.global

The Global Standard in Regenerative Education.

(844) 777-7715

info@medbridge.global

AUSTRALIA | USA | CANADA | MEXICO | BRAZIL

@ 2026 Medbridge Global Australia

The educational content provided by Medbridge Global Australia is intended solely for registered healthcare practitioners and eligible health professionals in Australia and is provided for educational and Continuing Professional Development (CPD) purposes only.

The therapies, protocols, and clinical approaches discussed may include off-label, emerging, or investigational uses of medicines, biologicals, medical devices, or supplements. Unless explicitly stated, such information has not been evaluated or approved by Australia’s Therapeutic Goods Administration (TGA). Medbridge Global Australia does not make claims regarding the diagnosis, cure, mitigation, treatment, or prevention of any disease.

All clinical decisions and patient care remain the sole responsibility of the treating clinician. Clinicians must exercise independent professional judgment and ensure their practice complies with applicable Commonwealth, state, and territory laws, as well as relevant professional standards and regulatory requirements.

The Global Standard in Regenerative Education.

(844) 777-7715

info@medbridge.global

AUSTRALIA | USA | CANADA | MEXICO | BRAZIL

@ 2026 Medbridge Global Australia

The educational content provided by Medbridge Global Australia is intended solely for registered healthcare practitioners and eligible health professionals in Australia and is provided for educational and Continuing Professional Development (CPD) purposes only.

The therapies, protocols, and clinical approaches discussed may include off-label, emerging, or investigational uses of medicines, biologicals, medical devices, or supplements. Unless explicitly stated, such information has not been evaluated or approved by Australia’s Therapeutic Goods Administration (TGA). Medbridge Global Australia does not make claims regarding the diagnosis, cure, mitigation, treatment, or prevention of any disease.

All clinical decisions and patient care remain the sole responsibility of the treating clinician. Clinicians must exercise independent professional judgment and ensure their practice complies with applicable Commonwealth, state, and territory laws, as well as relevant professional standards and regulatory requirements.

The Global Standard in Regenerative Education.

(844) 777-7715

info@medbridge.global

AUSTRALIA | USA | CANADA | MEXICO | BRAZIL

@ 2026 Medbridge Global Australia

The educational content provided by Medbridge Global Australia is intended solely for registered healthcare practitioners and eligible health professionals in Australia and is provided for educational and Continuing Professional Development (CPD) purposes only.

The therapies, protocols, and clinical approaches discussed may include off-label, emerging, or investigational uses of medicines, biologicals, medical devices, or supplements. Unless explicitly stated, such information has not been evaluated or approved by Australia’s Therapeutic Goods Administration (TGA). Medbridge Global Australia does not make claims regarding the diagnosis, cure, mitigation, treatment, or prevention of any disease.

All clinical decisions and patient care remain the sole responsibility of the treating clinician. Clinicians must exercise independent professional judgment and ensure their practice complies with applicable Commonwealth, state, and territory laws, as well as relevant professional standards and regulatory requirements.